As a Donor Ambassador volunteer, you will connect directly with individual donors over the phone to provide personal acknowledgement and thanks for their valued support.

Responsibilities:

  • Complete sincere and personal donor thank you calls using the Nimble Connect calling system (sample script is provided).
  • Document conversation notes and/or updated donor information.
  • Answer donor inquiries where possible.
  • Understand and uphold The Mississauga Food Bank’s confidentiality guidelines to protect donor privacy.

Qualifications:

  • 18 years or older with a mature, warm, and friendly demeanour.
  • Access to the internet, your own phone and computer, as well as a quiet place at home to make phone calls.
  • Comfortable speaking to others with an ability to convey sincere gratitude over the phone.
  • Caring and committed, with a demonstrated passion to further The Mississauga Food Bank’s mission.

Reports to:

Director of Development

Location:

Remote.

Duration:

6 months.

Time Commitment:

Minimum of 3 hours per week.

Training provided:

Ongoing training and support, including a virtual onboarding training session. Your phone will be connected to our Nimble Connect system, which will protect your phone number.

Benefits:

Show gratitude on behalf of The Mississauga Food Bank to our valued donors. Build valuable experience and develop your communication skills while making a difference in your community.