As a Donor Ambassador volunteer, you will connect directly with individual donors over the phone to provide personal acknowledgement and thanks for their valued support.
Responsibilities:
- Complete sincere and personal donor thank you calls using the Nimble Connect calling system (sample script is provided).
- Document conversation notes and/or updated donor information.
- Answer donor inquiries where possible.
- Understand and uphold The Mississauga Food Bank’s confidentiality guidelines to protect donor privacy.
Qualifications:
- 18 years or older with a mature, warm, and friendly demeanour.
- Access to the internet, your own phone and computer, as well as a quiet place at home to make phone calls.
- Comfortable speaking to others with an ability to convey sincere gratitude over the phone.
- Caring and committed, with a demonstrated passion to further The Mississauga Food Bank’s mission.
Reports to:
Director of Development
Location:
Remote.
Duration:
6 months.
Time Commitment:
Minimum of 3 hours per week.
Training provided:
Ongoing training and support, including a virtual onboarding training session. Your phone will be connected to our Nimble Connect system, which will protect your phone number.
Benefits:
Show gratitude on behalf of The Mississauga Food Bank to our valued donors. Build valuable experience and develop your communication skills while making a difference in your community.
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