This key volunteer role makes sure that the office can run smoothly and supports critical functions. In this role, you will:

  • Attend a neat and tidy reception area
  • Welcome clients and visitors with professionalism
  • Handle incoming calls and emails, prioritize and route them appropriately including contacts from those looking for emergency food support
  • Handle all incoming and outgoing mail
  • Complete general admin tasks when needed such as preparing mailings or entering survey data

Volunteers who can serve one or more half day shift per week on a consistent basis are preferred.


  • Must have business-level verbal and written English skills
  • Relevant level of education and/or experience
  • Computer literacy
  • Demonstrated comfort in working with all people in varied circumstances
  • Ability to communicate with respect for privacy and dignity of those seeking emergency food support
  • Exceptional organizational abilities
  • Volunteers must be 18 years or older

Training will be provided.

1 Shift a week, and 6 months commitment required.