To provide people who visit The Mississauga Food Bank agencies, including food banks, in Mississauga with accurate income tax preparation and benefit returns. 

COVID-19 Vaccine Policy

Effective September 7, 2021 – All volunteers are required to be fully vaccinated against COVID-19 before volunteering. Volunteers are considered fully vaccinated two weeks after receiving the second dose of an approved COVID-19 vaccine. To read the full policy, click here.

If you have questions or a written, approved medical exemption from the vaccine, please email julia@themississaugafoodbank.org.

Location:

Online and in-person.

Responsibilities:

  • Complete income tax returns in accordance with and using the Canada Revenue Agency supplied computer software (UFILE) and training. 
  • Ensure all tax filings and associated processes are completed in a timely manner
  • Speak with clients over the phone, Zoom or in-person for client intake and tax filing appointments.
  • Ask those filing their taxes for clarification of information as necessary.
  • Utilize the CVITP hotline for any on-the-job queries regarding particular returns. 
  • Report concerns to the program coordinator.

Qualifications:

  • Possess a good understanding of our tax system, and the process of filing returns
  • Ability to work with the public
  • Competence using computers 
  • Accuracy and attention to detail 
  • Strong communication and interpersonal skills
  • Empathy, patience and understanding/sensitivity to unique client needs
  • Having one or more years of experience involved with tax clinics would be an asset 
  • Speaking an additional language is an asset (Arabic, Spanish, Urdu, Punjabi, Tamil, Polish or other languages)
  • Covid-19 Vaccine required.

Requirements:

  • Must possess a laptop and space to download the UFILE software. 
  • Provide a clean police check (PRC) within 3 years (any level accepted). 

Complete a CVITP application online and choose TMFB as your host organization (apply here: www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/lend-a-hand-individuals/volunteer.html

Time commitment:

  • Minimum three hours per shift (one-time or multiple shifts available) during mornings, afternoons, and evenings in March and April. 
  • Approximately 4-6 hours of virtual webinar training through a CVITP. representative (date TBD sometime in mid-February) and CRA.

Boundaries and limitations:

  • Maintain confidentiality of all information encountered in the process of completing duties.
  • File returns in accordance with Canada Revenue Agency guidelines.
  • Report any and all concerns to Tax Clinic Coordinator.

Training/Support provided:

  • CVITP program training offered by The Mississauga Food Bank staff.
  • Canada Revenue Agency asynchronous webinar training covering a variety of tax situations.
  • On-site helpline provided through CVITP. 
  • Ongoing support provided by The Mississauga Food Bank staff. 
  • Additional training as required.

Benefits

  • Helping others in the community.
  • Personal satisfaction.
  • Increase your tax knowledge.
  • Gain new skills and improve on existing ones.
  • A certificate of accomplishment provided by CRA. 
  • A letter of acknowledgement provided by The Mississauga Food Bank.