Tax Clinic Volunteer

Effective September 7, 2021 – All volunteers are required to be fully vaccinated against COVID-19 before volunteering. Volunteers are considered fully vaccinated two weeks after receiving the second dose of an approved COVID-19 vaccine. To read the full policy, click here.

If you have questions or a written, approved medical exemption from the vaccine, please email julia@themississaugafoodbank.org.

Online and in-person.

• Complete income tax returns in accordance with and using the Canada Revenue Agency supplied computer software (UFILE) and training. 
• Ensure all tax filings and associated processes are completed in a timely manner
• Speak with clients over the phone, Zoom or in-person for client intake and tax filing appointments.
• Ask those filing their taxes for clarification of information as necessary.
• Utilize the CVITP hotline for any on-the-job queries regarding particular returns. 
• Report concerns to the program coordinator.

• Possess a good understanding of our tax system, and the process of filing returns
• Ability to work with the public
• Competence using computers 
• Accuracy and attention to detail 
• Strong communication and interpersonal skills
• Empathy, patience and understanding/sensitivity to unique client needs
• Having one or more years of experience involved with tax clinics would be an asset 
• Speaking an additional language is an asset (Arabic, Spanish, Urdu, Punjabi, Tamil, Polish or other languages)
• Covid-19 Vaccine required.

• Must possess a laptop and space to download the UFILE software. 
• Provide a clean police check (PRC) within 3 years (any level accepted). 

Complete a CVITP application online and choose TMFB as your host organization (apply here: www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/lend-a-hand-individuals/volunteer.html

• Minimum three hours per shift (one-time or multiple shifts available) during mornings, afternoons, and evenings in March and April. 
• Approximately 4-6 hours of virtual webinar training through a CVITP. representative (date TBD sometime in mid-February) and CRA.

• Maintain confidentiality of all information encountered in the process of completing duties.
• File returns in accordance with Canada Revenue Agency guidelines.
• Report any and all concerns to Tax Clinic Coordinator.

• CVITP program training offered by The Mississauga Food Bank staff.
• Canada Revenue Agency asynchronous webinar training covering a variety of tax situations.
• On-site helpline provided through CVITP. 
• Ongoing support provided by The Mississauga Food Bank staff. 
• Additional training as required.

• Helping others in the community.
• Personal satisfaction.
• Increase your tax knowledge.
• Gain new skills and improve on existing ones.
• A certificate of accomplishment provided by CRA. 
• A letter of acknowledgement provided by The Mississauga Food Bank.