Develop your communication skills while playing an essential role in acknowledging and thanking valued donors.

About the role

As a Donor Ambassador volunteer, you will connect directly with individual donors over the phone to provide personal acknowledgement and thanks for their valued support.

Responsibilities

  • Complete sincere and personal donor thank you calls using the Nimble Connect calling system (sample script is provided).

  • Document conversation notes and/or updated donor information.

  • Answer donor inquiries where possible.

  • Understand and uphold Food Banks Mississauga’s confidentiality guidelines to protect donor privacy.

  • Attend a virtual onboarding training session.

Qualifications

As a Food Bank 2 Home Fresh Food Packing volunteer, you will pack fresh fruit and vegetables to be delivered to homebound neighbours.
18 years or older with a mature, warm, and friendly demeanour.
Access to the internet, your own phone and computer, as well as a quiet place at home to make phone calls.
Comfortable speaking to others with an ability to convey sincere gratitude over the phone.
Caring and committed, with a demonstrated passion to further Food Banks Mississauga’s mission.
Ability for your phone to be connected to our Nimble Connect system, which will protect your phone number.

Time Commitment

Minimum of 3 hours per week

Duration

6 months

Location

Remote

Start the application process today! We look forward to welcoming you to our volunteer team.

1

Complete and submit the application form below.

Apply now
2

Our Volunteer Programs Specialist will contact you to chat further about the role and your availability.

3

If you are confirmed for a role, our Volunteer Programs Specialist will provide details for training, onboarding and how to create your account in our Better Impact platform.

We are a welcoming and inclusive environment for all, regardless of any aspect of identity.

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