Food Bank 2 Home Coordinator Support Volunteer

About the role

Assist The Mississauga Food Bank in delivering food to clients who experience mobility barriers that hinder or prevent them from accessing their neighbourhood food bank.

Responsibilities

Email food bank users’ information to volunteer drivers for the daily deliveries.
Follow up on new food bank users registrations, collect food bank user information, complete order forms, and ensure the new users become aware of the guidelines of the program.
Call the food bank users for delivery confirmations.
Email the required additional driver shifts to the Volunteer Coordinator.
Ensure the Food Bank 2 Home user information binder is always up to date.
Follow up with missed deliveries or any delivery issues.
Notifies packaging leaders about any delivery cancellations.
Enters all deliveries into Link2Feed food banks user attendance system.

Qualifications

18 years or older, with a mature and positive attitude.
Excellent phone etiquette while being compassionate.
Attention to detail and excellent time management and organizational skills.
Punctual and dependable with strong oral and written communication skills.
Strong computer skills – Ability to use Google suite and CRM database.
Familiar with Mississauga streets and neighbourhoods.
Highly motivated and results-driven with a demonstrated ability to problem-solve and adapt in a fast-paced, high-pressure warehouse environment.
Ability to work collaboratively in a team with a positive attitude.
Previous administrative and/or leadership experience is considered an asset.
Covid-19 Vaccine required.

Reports to

Food Bank 2 Home Coordinator.

Training Provided

One half-day mandatory in-person training session provided. Ongoing, hands-on training and support.

Apply now

Time commitment

One 4-hour shift for one day between Monday – Thursday.

Duration

6 months up to a year.

Location

The Mississauga Food Bank, 3121 Universal Drive, Mississauga ON, L4X 2E2

Our Application Process

Complete and submit the application form above.

Complete application

Our Volunteer Coordinator will contact you to chat further about the role and your availability.

If you are confirmed for a role, our Volunteer Coordinator will provide details for onboarding and how to create your account in our Volunteer Hub platform.