About the role

Help provide accurate income tax preparation and benefit returns between March and April for food bank clients of The Mississauga Food Bank and our network of 50+ agencies.


  • Complete client screening to assess compatibility with the program as required.
  • Complete income tax returns in accordance with and using the Canada Revenue Agency supplied computer software (UFILE) and training.
  • Ensure all tax filings and associated processes are completed in a timely manner.
  • Speak with clients over the phone, Zoom or in person for client intake and tax filing appointments.
  • Ask those filing their taxes for clarification of information as necessary.
  • Utilize the CVITP hotline for any on-the-job queries regarding particular returns.
  • Report concerns to the program coordinator.


  • Possess a good understanding of our tax system, and the process of filing returns.
  • Ability to work with the public or vulnerable populations.
  • Competence using computers.
  • Accuracy and attention to detail.
  • Strong communication and interpersonal skills.
  • Empathy, patience and understanding/sensitivity to unique client needs.
  • Having one or more years of experience involved with tax clinics would be an asset.
  • Speaking an additional language is an asset (Arabic, Spanish, Urdu, Punjabi, Tamil, Polish or other language).
  • Experience with completing taxes is an asset.
  • Covid-19 Vaccine required.


  • Helping others in the community.
  • Personal satisfaction.
  • Increase your tax knowledge.
  • Gain new skills and improve on existing ones.
  • A certificate of accomplishment provided by CRA.
  • A letter of acknowledgment provided by The Mississauga Food Bank.

Apply now

Time commitment

- Minimum three hours per shift (one-time or multiple shifts available) during mornings, afternoons, and evenings, between March and April. - Approximately 4-6 hours virtual webinar training through a CVITP representative and CRA (date TBD sometime in mid-February).


March to April 2023



Our Application Process


Complete and submit the application form above.

Complete application

Our Volunteer Coordinator will contact you to chat further about the role and your availability.


If you are confirmed for a role, our Volunteer Coordinator will provide details for training, onboarding and how to create your account in our Volunteer Hub platform.

Get Started

If this volunteer role sounds like the right fit for you, apply now!

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