Volunteer Survey - The Mississauga Food Bank

How long have you been volunteering at The Mississauga Food Bank (TMFB)?
How long have you been volunteering at The Mississauga Food Bank (TMFB)?
How did you hear about TMFB?
How did you hear about TMFB?
- At a community event, please specify below
- At a community presentation, please specify below
- From a friend
- TMFB website
- TMFB Social Media
- Other, please specify below
Please Specify Here
Why do you choose to volunteer with TMFB?

How frequently have you volunteered with TMFB over the past 12 months?
Select one of the following:
How do you feel about the amount of time you volunteer each month?
Please select one of the following:
- I'm happy with the number of hours I volunteer
- I'd like to volunteer for 2-3 more hours
- I'd like to volunteer for 5-10 more hours
If you'd like to volunteer more, will you share your name and email address so we can get in touch about upcoming opportunities?
Name
First Last
Email

Email

Please rate your agreement with the following statements about our volunteer intake process.
Select one of the following:
After expressing my interest to volunteer at TMFB, I was contacted in a timely manner to discuss volunteer opportunities.
Select one of the following:
During my intake interview, I received the information I needed to make an informed decision about volunteering.
Select one of the following:
During my intake interview, I felt comfortable asking questions.
Select one of the following:
After my intake interview, I had a good understanding of the roles and responsibilities of a volunteer.
Select one of the following:
I left the intake interview with a good understanding of the next steps in the volunteer process.
How satisfied are you with the overall training that you received for volunteering at TMFB?
Select one of the following:

Based on the role-specific training you received, how prepared were you to carry out required tasks?
Please find your current volunteer role below and rate the training you received.
Select one of the following:
Reception Desk
Select one of the following:
Food Sorting
Select one of the following:
Ambassador
Select one of the following:
Food Sorting Leader
Select one of the following:
Donor Ambassador Calls (Nimble)
Select one of the following:
AquaGrow Farms Assistant
Select one of the following:
Truck Assistant
Select one of the following:
Event Volunteer
Select one of the following:
Data Input Volunteer
Other, please specify:

Please rate your level of agreement with the following statements about volunteer training:
Select one of the following:
I received appropriate training to carry out my volunteer role.
Select one of the following:
After completing the training, I knew my responsibilities to maintain confidently.
Select one of the following:
After completing the training, I knew my rights as a volunteer.
Select one of the following:
After completing the training, I knew TMFB's values.
Select one of the following:
After completing the training, I knew about TMFB's policies/procedures.
Are there ways we can better support you in your volunteer roles?
(e.g., How can we improve the training? What topics were missing? What other resources do you need?)
(e.g., How can we improve the training? What topics were missing? What other resources do you need?)

Please rate your level of agreement with the following statements about the support provided to volunteers:
Select one of the following:
I receive clear directions to carry out my volunteer work.
Select one of the following:
I receive enough guidance from staff to carry out my role.
Select one of the following:
I receive answers to my questions in a timely manner from staff.
Select one of the following:
I have good access to support from the staff person who supervises my work.
Select one of the following:
I have opportunities to learn from the staff at TMFB.

Please rate your level of agreement with the following statements about volunteer roles:
Select one of the following:
I have volunteer opportunities that match my skills.
Select one of the following:
I have volunteer opportunities that match my interests.
Select one of the following:
I have volunteer opportunities that fit into my schedule.
Select one of the following:
I have a safe work environment (from physical injury).
Select one of the following:
I have a safe work environment (from verbal injury).
Do you have any suggestions for improving volunteer roles?
(e.g., ideas for new volunteer roles)
(e.g., ideas for new volunteer roles)

Rate your level of agreement with the following statements about communication with TMFB.
Select one of the following:
I receive updates on volunteer opportunities regularly.
Select one of the following:
Volunteer opportunities are provided well in advance.
Select one of the following:
I have enough opportunities to meet with other volunteers.
Select one of the following:
I have enough opportunities to meet with staff.
How would you like to receive information from TMFB about volunteering?
Check all that apply:
Check all that apply:
- Email
- Phone call
- Social Media
Other, please specify:

Please rate your level of agreement with the following statements about communication:
Select one of the following:
I feel welcome when I volunteer at TMFB.
Select one of the following:
I feel respected as a volunteer at TMFB.
Select one of the following:
I feel appreciated as a volunteer at TMFB.
Select one of the following:
I feel that TMFB values feedback from their volunteers.
Select one of the following:
My volunteer contributions are seen as an important part of TMFB.
Select one of the following:
My volunteer contributions are adequately recognized at TMFB.
How would you like your volunteer role to be recognized at TMFB?
Check all that apply.
- Volunteer appreciation certificate
- Volunteer appreciation dinner
- Social opportunity to get together with other volunteers
- Award Nominations
- Other
Other, please specify:
Other, Please specify:

Please rate your level of agreement with the following statements.
Select one of the following:
My knowledge of hunger in Mississauga has increased because of my volunteer experience.
Select one of the following:
I gained new skills from volunteering that I can use in other areas of my life.
Select one of the following:
I have improved my skills since I started volunteering at TMFB.
Select one of the following:
I increased my social network (friends, connections with new people) because of my volunteer experience.
Select one of the following:
I feel a sense of accomplishment when I volunteer with TMFB.
Select one of the following:
My volunteer experience has helped me gain paid employment.
Select one of the following:
I would recommend volunteering at TMFB to others.

How would you rate your overall experience volunteering at TMFB?
Select one of the following:
If applicable, please share how your experience volunteering at TMFB has affected you.
(This can be positive or negative)
(This can be positive or negative)
CAPTCHA

Volunteer Program Survey

We want to hear about your experiences as a volunteer.

Food Drive Registration

Step 1 of 11

How long have you been volunteering at The Mississauga Food Bank (TMFB)?

How did you hear about TMFB?

Why do you choose to volunteer with TMFB?

How frequently have you volunteered with TMFB over the past 12 months?

How do you feel about the amount of time you volunteer each month?

Please rate your agreement with the following statements about our volunteer intake process.

How satisfied are you with the overall training that you received for volunteering at TMFB?

Based on the role-specific training you received, how prepared were you to carry out required tasks?

Please rate your level of agreement with the following statements about volunteer training:

Are there ways we can better support you in your volunteer roles?

Please rate your level of agreement with the following statements about the support provided to volunteers:

Please rate your level of agreement with the following statements about volunteer roles:

Do you have any suggestions for improving volunteer roles?

Rate your level of agreement with the following statements about communication with TMFB.

How would you like to receive information from TMFB about volunteering?

Please rate your level of agreement with the following statements about communication:

How would you like your volunteer role to be recognized at TMFB?

Please rate your level of agreement with the following statements.

How would you rate your overall experience volunteering at TMFB?

If applicable, please share how your experience volunteering at TMFB has affected you.